Privacy Policy
Arusukomu Co., Ltd. (hereinafter referred to as “the Company”) collects personal information such as your name, address, phone number, and email address when you use our services.
Based on the intent of the Act on the Protection of Personal Information, the Company handles personal information in accordance with this Privacy Policy. This Policy constitutes an agreement between you and the Company regarding the handling of personal information. When making a service request, please be sure to read and understand the contents of this Policy.
Purpose of Use of Personal Information
- To provide and manage hire services, including invoicing.
- To contact or confirm details related to your order or vehicle dispatch.
- To provide information about campaigns and services.
- To collect feedback, surveys, and usage history for service improvement.
- To respond to inquiries.
Management of Personal Information
The Company manages personal information appropriately through the following measures:
- Establishing internal systems and obtaining confidentiality agreements from employees.
- Limiting the use of personal information and setting rules for its storage and management.
- Restricting system access privileges to necessary personnel only.
- Deleting information after a certain period as needed.
Disclosure of Personal Information
The Company will not disclose personal information to third parties without the customer’s consent, except in the following cases:
- When required by public authorities in accordance with laws and regulations.
- When otherwise required by applicable laws.
- When it is difficult to obtain consent and necessary to protect life, body, or property.
- When responding to legal violations or breaches of our terms of service.
If a request for disclosure is made, we will respond after verifying the identity of the requester. Verification requires submission of a copy of a valid ID such as a driver’s license or health insurance card by mail.
Regarding Access and Behavioral History
In order to use advertising distribution services provided by third parties, including LY Corporation (formerly LINE Corporation and Yahoo Japan Corporation), such third parties may collect and use information regarding visits and activity history on our website through cookies and other technologies.
Information collected by such third parties will be handled in accordance with their respective privacy policies.
Users can opt out of the use of this information for advertising distribution through the opt-out mechanisms provided by each third-party service.